SMG Panel

Frequently Asked Questions

Got questions about our platform? We've compiled answers to the most common queries to help you understand how we empower online earners with secure escrow payments, verified memberships, portfolio showcases, and a trusted marketplace. Find out everything you need to know to start earning confidently.

Your Questions, Answered

Below, we address the most common questions about using our platform, from how escrow works to the benefits of verification and portfolio building. Click on any question to reveal detailed answers, designed to help you navigate our secure community with ease.

Our escrow system holds funds securely until both the buyer and seller confirm that the service or product has been delivered as agreed. Once a deal is made, the buyer deposits funds into escrow. The seller completes the work, and upon approval from the buyer, the funds are released. If there's a dispute, our support team steps in to mediate, ensuring fairness for both parties.
Verification involves submitting proof of work to ascertain your credibility and legitimacy. This process typically takes 24-48 hours and grants you a verified badge, boosting your credibility with clients. Verified members gain access to premium features and priority listings in the marketplace.
After signing up, navigate to your profile dashboard to upload work samples, images, and project descriptions. Add skill tags and client testimonials to enhance your portfolio. Our intuitive editor allows you to customize the layout, making it easy to showcase your expertise and attract potential clients.
The secure marketplace is a dedicated space where you can list services, browse opportunities, and connect with buyers. All transactions are protected by our escrow system, and user ratings and reviews ensure transparency.
Our platform offers a suite of tools accessible via your dashboard and are designed to streamline your workflow, helping you focus on delivering high-quality work and earning more.
We use advanced security measures, mandatory verification for premium features, and escrow payments to prevent scams. Additionally, our community ratings and dispute resolution team ensure a safe environment for all users.
Our 24/7 support team is available via live chat, email, and phone. Whether you need help with verification, escrow disputes, or technical issues, our dedicated team is here to assist you promptly and effectively.
Yes, you can join and explore the platform without verification. However, verified members unlock access to premium features and tools, priority marketplace listings, verified badges and so much more, which significantly enhance trust and opportunities.

Still Have Questions?

If you didn't find the answers you need, our support team is ready to help. Reach out to us for personalized assistance, whether you're curious about features, need technical support, or want to learn more about our community.

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